Mugen Technology, Inc. About Us
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Satisfaction Guarantee

Your satisfaction is our business. We are so confident about our service that we are offering these guarantees:
3rd Party Products

We offer brand name quality products. Before you purchase anything from us, we will make sure that your needs will be met by the products we recommend.

In the unlikely event that you are unhappy with your purchase, you can return the products as per the vendor's return policy. Please contact us for more information.

 
Services

We offer our IT consulting services in 2 different ways:

  • Hourly Rate Consulting - we charge by the hours. If you are unhappy with us at any time, you can terminate our services right away.
  • Fixed-Price Project - If, within 30 days of the final delivery, you are not completely happy with the final deliverables, we will refund you the pro-rated amount for portions of the deliverables unused.

Note: In the case when subcontracting is involved - whether we are the main contractor or one of the subcontractors, other conditions may apply. Please contact us for details on the guarantee.

 
Phones
If you reach our number - (416)335-9683 - during our office hours (Monday to Friday, 9am to 5pm EST, except Canadian holidays) and no one answers the phone, you will get a 10% discount towards your next purchase of our services.
 

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